Forms

Country Heights Water provides notice to its Stage 1 customers in the Country Heights Estate Ginginup that it intends to vary the Customer Contract with effect on and from 1 September 2023.  Please refer to below version of the Customer Contract for full details of the changes made.

• Form 1 Customer Contract
• Form 2 Residents Account Establishment Form
• Form 3 Water Service Connection Application Form
• Form 4 Pricing and Charges for FY 2024 to 2025
• Form 5 Customer Complaints Form
• Form 6 Customer Hardship Policy & Procedures
  • Family Violence Policy
  • https://www.legislation.wa.gov.au/legislation/statutes.nsf/law_s52726.html   Water Services Code of Practice (Family Violence) 2020
    

 

Water Services Code of Conduct (Customer Service Standards) 2018

https://www.legislation.wa.gov.au/legislation/statutes.nsf/law_s48880.html